Inspiring Client Stories

Thread, a small yet innovative company in the professional services industry, identified a significant opportunity to enhance IT service efficiency by leveraging AI. Their Service Collaboration Platform, integrated with Microsoft Teams and Slack, already provided a streamlined approach to managing service tickets. However, they sought to further reduce administrative burdens on IT technicians, allowing them to focus more on customer service.

Our client, a major multinational corporation, was struggling with the time-consuming and tedious process of conducting due diligence for its numerous potential mergers and acquisitions. The existing manual approach was not only slow but also error-prone, leading to significant delays and potential missed opportunities.